I solve complex problems

Product & Business Systems Leader | Data, Operations & Technology

I work on complex business problems where operations, data, technology, and economics intersect.

My career has taken me from airline revenue and cargo operations at Garuda Indonesia, to enterprise product leadership at eFishery, to building my own technology ventures. Across each chapter, I have focused on the same challenge: understanding how a business really works, finding where complexity is creating friction or lost value, and building systems that make the business perform better.

Today, I focus on building measurable, scalable systems for complex and data-driven industries; where product decisions have consequences far beyond the software itself.

Ikhwanul Hakim

Highlight Impacts

Complex problems require deep analytical thinking. Here is how I've turned chaotic data and operational hurdles into measurable business value.

10+ Years of Data
Garuda Cargo Data Center

Built the entire data infrastructure for scattered cargo data from scratch with a lean 2-person team, enabling robust analytics.

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$4M+ Recovered
Data Recovery Initiative

Identified and recovered 28,000+ lost transactions worth over 4 million USD through meticulous data cross-referencing.

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34% YoY Yield Growth
Performance Forecasting

Developed highly accurate flight-level performance forecasting models that drove steady and significant yield growth.

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$500k+ / mo Revenue
Channel Restructuring

Strategically restructured cargo distribution channels, successfully expanding operations to 5 new international markets.

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$200k+ / mo Net Profit
Freighter Fleet Management

Managed operations for 3 wet-leased freighter aircraft, achieving 65% Cargo Load Factor (CLF) and consistent profitability.

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Product Portfolio

Systems and platforms I've managed from conceptualization to scale.

Workforce Management

KRU Pintar

Manage thousands of employees with minimum administrative overhead.

Smart Accounting

Jurnal Pintar

Produce transparent, consistent, and funder-ready financial reports.

CRM (eFishery)

AR-AP Settlement Module

Streamlined financial reconciliation processes.

CRM (eFishery)

Segmentation & Promo Management

Built targeted promotional engines for distinct customer segments.

Personal Projects

Side ventures and independent tools I'm building.

A future where trust is visible
Atsareka

We believe every social fund should be impactful, traceable, and supported by reports that are accessible, understandable, and verifiable.

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Connectivity First Sound Rental Management
VASATYA Productions

Streamlined high-end sound system rental management powered by RFID & sensing technologies.

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Immersive wedding planning platform
Dear Bride Wedding Organizer

Feel the joy of wedding planning with interactive moodboard, couple collaboration dashboard, and financial transparency.

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Professional Journey

Decades of solving systemic challenges across aviation and agritech.

Chief Executive Officer

Air Box Teknologi
Mar 2025 – Present

Helping organizations turn complex operations into measurable growth with data, strategy, and tech that deliver. Perfecting Airbox's flagship products: Kurir Pintar, Jurnal Pintar, KRU Pintar.

CEOProduct StrategyOperationsGrowth

Interim Head of Product Downstream & Growth

eFishery
Sep 2024 – Feb 2025

Led strategic product initiatives driving growth and optimizing downstream operations in the aquaculture supply chain.

Product StrategyGrowthTeam Leadership

Senior Product Manager – Transaction

eFishery
Jan 2024 – Sep 2024

Managed core transactional systems, improving reliability and processing efficiency for millions of transactions.

Transaction SystemsB2BScale

Senior Product Manager – Enterprise System

eFishery
Apr 2023 – Dec 2023

Spearheaded the development of internal enterprise tools, significantly reducing operational bottlenecks.

Enterprise SystemsInternal ToolsCRM

Enterprise Business Architect

eFishery
Nov 2021 – Mar 2023

Architected scalable business processes and system integrations bridging commercial needs with technical capabilities.

Business ArchitectureProcess DesignIntegration

Manager Channel Distribution & Comm Support

Garuda Indonesia
Jan 2021 – Oct 2021

Restructured cargo channel distribution expanding network to 5 countries generating USD 500k+ monthly revenue.

Channel StrategyDistributionAviation Logistics

Manager Revenue Planning & Perform Control

Garuda Indonesia
May 2019 – Jan 2021

Managed 3 wet-leased freighter aircraft delivering USD 200k+ monthly net profit and developed flight-level forecasting.

Revenue ManagementFinancial PlanningForecasting

Business Analyst

Garuda Indonesia
Feb 2015 – May 2019

Built the Cargo Data Center from scratch, recovering millions in lost transaction data.

Data InfrastructureData AnalysisSQL

Thoughts & Perspectives

Writings on product management, leadership, and technology.

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About Ikhwanul Hakim

Ikhwanul Hakim is an Indonesian professional leader and problem solver. He solves complex operational, commercial, and technological problems across multiple industries. He is currently CEO of Air Box Teknologi.

Industries Where Ikhwanul Hakim Has Deep Expertise

Core Expertise

Key Achievements

Career History